Wide functionality and individual improvements of the chat platform for your business to increase sales and effective communication with customers
Processes requests from various sources, including marketing mailings, which allows you to increase conversion, increase loyalty and fix errors
Wide functionality and individual improvements of the chat platform for your business
Smart Connect allows you to combine all customer requests into a single history. This helps the operator understand the context of communication across all channels and respond to the client in any of the communication channels
The platform offers maximum protection of corporate messenger and social network passwords from transmission to operators and third parties.
All dialogues with clients are stored on the platform, not on the operators' phones, so your communication with clients is protected from leaks and fraud
Any company has its own individual processes and favorite services. Smart Connect allows you to make any improvements to the customer
Customers can not only follow links and call the number from the mailing list, but also ask questions in the response message, which reduces the number of steps to the target action and increases conversion
The operator sees the history of the mailing list to which the client reacted. This allows you to accurately answer the question asked, without the need to clarify the context of the appeal, which increases customer loyalty.
Special chat bots allow you to increase the number of processed applications, take on all template questions in order to reduce the load on operators and allow them to focus on working with target customers
dialogues through the platform
target dialogs from mailing responses
conversion from mailing to dialogue
Choosing a tariff plan for any contact center
To test the operation of the platform on a short case with a limited list of users
What is includedSuitable for small contact centers, as well as those who do not have enough Start tariff
What is includedFlexible tariff to solve the tasks of a contact center of any scale
What is includedget 14 days for free
By submitting an application, you consent to the processing
personal data
Explore all the possibilities of the platform
Direct contracts with messengers and social networks protect data from being transferred to third parties
The ability to use the cloud version of the product, as well as placement on the customer's server
Open API allows you to integrate with your favorite services
A large selection of settings for routing requests by operators and departments - no request will be left unattended
Flexible settings of rights, roles and accesses allow you to provide employees with only the capabilities they need
Placement and storage of data without time restrictions, on the territory of the Russian Federation